Merchant Services Advisory

Align your payment solutions with your strategy​

We simplify payments to help you deliver a seamless experience for your customers.​

Our Merchant Services Advisory


Uncertain which payment methods to offer across channels and markets? Seeking to improve acceptance rates? Want to future-proof your payment solutions? Getting pressure from your bank around their risk appetite? Whatever your business needs, Bankbrokers’ payment experts will help you optimize your end-to-end payment solution​.

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Backend processes

Optimize inefficient, administrative processes such as reconciliation​, settlement, refunds and chargeback handling.​

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Customer experience

Offer a frictionless checkout experience with maximum acceptance rates, relevant payment methods, omnichannel solutions, a smooth refund process and seamless loyalty solutions. ​


Tech stack

Optimize technical infrastructure across sales channels including payment gateway, terminals and payment orchestration layer.​

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Data insights

Retrieve and monetize payment data by applying data-driven insights in decision making and in marketing activities.​



Ensure regulatory and scheme compliance across sales channels. E.g. PCI DSS, Scheme rules and SCA.​

Hard to keep track of the changing payments landscape?


Payment review

Payment solutions have touchpoints across large parts of your organisation. From Sales to Finance, Marketing, Bookkeeping, IT and Procurement. Our 360° Payment review is therefore designed to breakdown silos and create a common goal and list of priorities between all stakeholders. 

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Mapping of current structure, providers and agreements​.​ Alignment of priorities through workshops and interviews



Design of new or revised payments strategy and concept, which will be used as a blueprint to define the list of requirements



Identify and prioritize specific list of requirements, which will form the basis of the procurement process

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Explore solutions and limitations within current suppliers. Execute RfP with relevant suppliers if current suppliers cannot deliver

Merchant Services Advisory

Case Studies

From some of the World’s largest online retailers to airlines, supermarket chains and travel agencies. Our clients represent every sector and every level of complexity. Their common feature is that they engage Bankbrokers to help them future-proof their payment solutions. ​



We support our clients in all areas of merchant services. Whether you want to reduce costs, optimize payment solutions or need support with your payment strategies, Bankbrokers is your trusted, international and independent partner.


Benchmarking & Renegotiation

We help you reduce the costs of merchant services through improved pricing and optimized solutions. 

  • Cost analysis
  • Benchmarking
  • Renegotiation
  • Tailormade solutions
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Merchant Services Advisory

We simplify payments and help you deliver the best customer experience to ensure it meets your strategic priorities.​

  • Future-proof infrastructure
  • Optimize backend processes
  • Monetize payment data
  • Improve customer experience
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Payments Consultancy

We provide consultancy services to help you meet your payment goals.

  • Payment process mapping
  • Payment process redesign
  • Market analysis of options
  • Help with final selection